Please note that some of Richmond Good Help ACO participant TINs participated in a different ACO in 2016 which was known as Bon Secours Good Helpcare ACO, LLC d/b/a Good Help ACO. The relevant data for Good Help ACO is shown at the right, and any questions should be directed to one of the following individuals:
mpotter@mercy.org
RNHolland@healthspan.org
SSavicki0@mercy.com
Have a Question?
For general questions or additional information
About Accountable Care Organizations, please visit
call 1-800-MEDICARE (1-800-633-4227).
TTY users should call: 1-877-486-2048
You may also contact us with any questions or concerns at Richmond Good Help ACO by e-mailing us at:
Quality Performance Results
2019 Quality Performance Results:
For 2019 Quality Performance Results please visit: https://data.cms.gov/Special-Programs-Initiatives-Medicare-Shared-Savin/2019-Shared-Savings-Program-SSP-Accountable-Care-O/v3c3-qqff
Note: In the Quality Performance Results file(s) above, search for “Richmond Good Help ACO, LLC” or “Richmond Good Help ACO” to view the quality performance results. This ACO can also be found by using the ACO ID A3323 in the public use files on data.cms.gov.
Payment Rule Waivers
- No, our ACO does not use the SNF 3-Day Rule Waiver.
| ACO# | Measure Name | Rate | ACO Mean |
| ACO-1 | CAHPS: Getting Timely Care, Appointments, and Information | 83.14 | 85.86 |
| ACO-2 | CAHPS: How Well Your Providers Communicate | 93.86 | 94.11 |
| ACO-3 | CAHPS: Patients’ Rating of Provider | 92.83 | 92.69 |
| ACO-4 | CAHPS: Access to Specialists | 78.51 | 81.54 |
| ACO-5 | CAHPS: Health Promotion and Education | 62.33 | 60.44 |
| ACO-6 | CAHPS: Shared Decision Making | 70.47 | 62.78 |
| ACO-7 | CAHPS: Health Status/Functional Status | 74.59 | 73.79 |
| ACO-34 | CAHPS: Stewardship of Patient Resources | 22.70 | 26.17 |
| ACO-45 | CAHPS: Courteous and Helpful Office Staff | 91.98 | 92.84 |
| ACO-46 | CAHPs: Care Coordination | 89.20 | 86.89 |
| ACO-8 | Risk Standardized, All Condition Readmission | 14.49 | 14.86 |
| ACO-38 | All-Cause Unplanned Admissions for Patients with Multiple Chronic Conditions | 1.64 | 1.87 |
| ACO-43 | Ambulatory Sensitive Condition Acute Composite (AHRQ* Prevention Quality Indicator (PQI #91)) | 53.18 | 61.74 |
| ACO-13 | Falls: Screening for Future Fall Risk | 93.60 | 84.04 |
| ACO-14 | Preventive Care and Screening: Influenza Immunization | 78.50 | 74.77 |
| ACO-17 | Preventive Care and Screening: Tobacco Use: Screening and Cessation Intervention | 65.79 | 78.04 |
| ACO-18 | Preventive Care and Screening: Screening for Depression and Follow-up Plan | 92.51 | 70.40 |
| ACO-19 | Colorectal Cancer Screening | 67.89 | 70.76 |
| ACO-20 | Breast Cancer Screening | 73.01 | 73.84 |
| ACO-42 | Statin Therapy for the Prevention and Treatment of Cardiovascular Disease | 80.77 | 82.17 |
| ACO-40 | Depression Remission at Twelve Months | 0.00 | 13.58 |
| ACO-27 | Diabetes: Hemoglobin A1c Poor Control (>9%) | 9.74 | 13.88 |
| ACO-28 | Controlling High Blood Pressure | 74.92 | 75.04 |